Guest Experience Team Member: Front & Back of House

KFC Whitburn – Heartlands Business Park; Bathgate; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC Whitburn – Heartlands Business Park is hiring a Team Member to be the heartbeat of the restaurant, delivering great food, good vibes and real moments.

You’ll welcome guests like family, take orders, handle tills, and keep standards high from front to back. We value you being you and supporting a welcoming, inclusive team.

If you’re motivated, friendly, and thrive in a busy environment, join us and start building a real career with us.

Qualifications

• No formal qualifications required; friendly & customer‑service mindset desirable.
• Ability to work in a fast-paced environment and be a team player.
• Willingness to learn and follow brand standards.

Responsibilities

• Serve up good vibes – greet every guest like family.
• Own the front – take orders, handle tills, and keep the area clean.
• Stay cool under pressure – manage busy periods with composure.
• Prep like a pro – assist with food prep as needed.
• Keep it spotless – uphold hygiene standards as the norm.

Job description

KFC Whitburn – Heartlands Business Park is hiring a Team Member to be the heartbeat of the restaurant, delivering great food, good vibes and real moments.

You’ll welcome guests like family, take orders, handle tills, and keep standards high from front to back. We value you being you and supporting a welcoming, inclusive team.

If you’re motivated, friendly, and thrive in a busy environment, join us and start building a real career with us.