Guest Experience Team Member — Flexible Shifts & Perks

McDonald's; Galashiels; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on break

Career development

Job summary

McDonald’s is hiring a Crew Member to be at the heart of the customer experience. You will help deliver quality food, maintain clean spaces, and provide friendly service across shifts including mornings, afternoons and evenings.

No experience is required as full training will be provided, and you’ll join a welcoming team committed to a positive, inclusive environment. Early mornings and late hours may be part of the shift pattern.

Qualifications

• No prior experience required; full training provided.
• Availability to work shifts across weekdays and weekends.
• Willingness to deliver friendly and efficient service.

Responsibilities

• Deliver high standards of quality, service, and cleanliness.
• Provide friendly, fast, and accurate service.
• Complete tasks in line with training and guidelines.
• Follow all safety, hygiene, and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member to foster a positive environment.

Skills

Friendly

Communication skills

Hospitality

Teamwork

Eager to learn

Customer service

Job description

McDonald’s is hiring a Crew Member to be at the heart of the customer experience. You will help deliver quality food, maintain clean spaces, and provide friendly service across shifts including mornings, afternoons and evenings.

No experience is required as full training will be provided, and you’ll join a welcoming team committed to a positive, inclusive environment. Early mornings and late hours may be part of the shift pattern.