Guest Experience Team Member

Pret A Manger; High Street; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Early shift premium 3-5am

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drinks while you’re on a

Club Pret membership

Loyalty awards

Rewards and recognition

Marketplace discounts

Free shoes

Job summary

Pret A Manger is hiring shop-based staff at multiple locations in the UK. Roles involve serving customers, making coffee, and preparing food, with opportunities to lead a team as needed. You will join a fast-paced environment that values warmth, genuine care and a passion for excellent service.

Base Pay Rate is £12.80 per hour, with additional shift bonuses and benefits. Training is provided, and flexible shifts help you build a career with Pret.

Qualifications

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• No experience needed: come and learn to deliver outstanding customer service with best-in‑class training.

Responsibilities

• Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience.

Skills

Customer service

Teamwork

Hospitality

No experience needed

Job description

Pret A Manger is hiring shop-based staff at multiple locations in the UK. Roles involve serving customers, making coffee, and preparing food, with opportunities to lead a team as needed. You will join a fast-paced environment that values warmth, genuine care and a passion for excellent service.

Base Pay Rate is £12.80 per hour, with additional shift bonuses and benefits. Training is provided, and flexible shifts help you build a career with Pret.