Guest Experience Specialist - Zero Hours

Compass Group UK; Camberley; On-site; GBP 12,000 - 17,000; Part time

Job summary

Compass Group UK&I is seeking Waiting Staff on a zero-hours basis for Defence locations across the UK. The role focuses on delivering exceptional customer service, greeting guests with a smile, and providing a seamless, personalised dining experience.

You will be knowledgeable about the menu, make recommendations, and work as part of a team to uphold our brand standards. This casual, zero-hours position supports 250+ UK facilities and diverse environments.

Qualifications

• Warm and friendly with a passion for guest service.
• Ability to explain menu items and make recommendations.
• Strong communication and teamwork in a fast-paced environment.
• Willingness to take initiative and assist colleagues as needed.
• Capable of working under pressure and maintaining high standards.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers with a seamless, personalised experience.
• Be knowledgeable about the menu and make recommendations.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Greeting guests

Customer service

Menu knowledge

Team player

Communication skills

Ability to work under pressure

Job description

Compass Group UK&I is seeking Waiting Staff on a zero-hours basis for Defence locations across the UK. The role focuses on delivering exceptional customer service, greeting guests with a smile, and providing a seamless, personalised dining experience.

You will be knowledgeable about the menu, make recommendations, and work as part of a team to uphold our brand standards. This casual, zero-hours position supports 250+ UK facilities and diverse environments.