Guest Experience Specialist - Retail & Academy

The Goodwood Estate Company Limited; Chichester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hospitality company in Chichester is seeking a Retail Service Assistant to provide exceptional customer service at The Kennels Shop and Academy. You will create memorable experiences and ensure high standards are maintained. Ideal candidates are proactive multitaskers with excellent customer service skills and a friendly attitude. Previous experience in customer service is essential, and knowledge of golf is a plus. This full-time role requires dedication to delivering exceptional journeys for guests.

Benefits

Access to a comprehensive well-being programme

Qualifications

• Positive and friendly with a 'can do' attitude.
• Target and service-minded.
• Ability to anticipate guests' needs and exceed expectations.
• Experience in a customer service environment is essential.

Responsibilities

• Provide exceptional service in a fast-paced environment.
• Ensure high standards are maintained daily.
• Assist customers with queries while ensuring a positive experience.

Skills

Customer service

Positive attitude

Multitasking

Job description

A renowned hospitality company in Chichester is seeking a Retail Service Assistant to provide exceptional customer service at The Kennels Shop and Academy. You will create memorable experiences and ensure high standards are maintained. Ideal candidates are proactive multitaskers with excellent customer service skills and a friendly attitude. Previous experience in customer service is essential, and knowledge of golf is a plus. This full-time role requires dedication to delivering exceptional journeys for guests.