Guest Experience Specialist - Food & Beverage

Leonardo Hotels; Southampton; On-site; GBP 18,000 - 23,000; Full time

Job summary

Leonardo Hotels in Southampton is seeking a friendly Food and Beverage Assistant to join our restaurant and bar team. You will be the face of the hotel, delivering warm service and helping guests enjoy a memorable dining experience.

Working with a vibrant team, you’ll handle guest interactions with a can-do attitude and confidently communicate with guests and colleagues to ensure smooth service every day.

Qualifications

• Guest-focused service skills
• Friendly, can-do attitude

Responsibilities

• Ensure guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again
• Be confident in speaking with guests and the team, building a good rapport

Job description

Leonardo Hotels in Southampton is seeking a friendly Food and Beverage Assistant to join our restaurant and bar team. You will be the face of the hotel, delivering warm service and helping guests enjoy a memorable dining experience.

Working with a vibrant team, you’ll handle guest interactions with a can-do attitude and confidently communicate with guests and colleagues to ensure smooth service every day.