Guest Experience Specialist - Bar & Breakfast, Flexible Hours

Rbh Hospitality Management; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality management company in the UK is seeking an enthusiastic team member to deliver exceptional guest experiences. Responsibilities include welcoming guests, managing check-ins and check-outs, and ensuring smooth restaurant and bar operations. Ideal candidates will possess strong communication skills, attention to detail, and a welcoming personality. Benefits include discounted hotel rates, additional leave for birthdays, and flexible working arrangements, ensuring a fulfilling work environment.

Benefits

Discounted hotel room rates

Additional day's leave for birthdays

Enhanced maternity leave

Course sponsorship

30% F&B discount at RBH hotels

Flexible working arrangements

Life insurance

Employee assistance program

Free meals on duty

Qualifications

• Loves connecting with people and making their day brighter.
• Comfortable chatting with guests and coordinating with team members.
• Sharp attention to detail in handling guest needs and reservations.

Responsibilities

• Welcome guests and handle check-ins and check-outs.
• Serve meals and drinks at breakfast and in the bar.
• Manage daily tasks and maintain a professional atmosphere.

Skills

Welcoming personality

Strong communication skills

Attention to detail

Problem-solving

Team spirit

High energy and adaptability

Job description

A hospitality management company in the UK is seeking an enthusiastic team member to deliver exceptional guest experiences. Responsibilities include welcoming guests, managing check-ins and check-outs, and ensuring smooth restaurant and bar operations. Ideal candidates will possess strong communication skills, attention to detail, and a welcoming personality. Benefits include discounted hotel rates, additional leave for birthdays, and flexible working arrangements, ensuring a fulfilling work environment.