Guest Experience Shift Lead | Flexible Hours & Perks

Goat; London Borough of Wandsworth; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Flexible shifts

33% brand discount

Friends & family 20% discount

Wagestream

Team socials

Pension

28 days holiday

Staff shopping discounts

Free shares

Employee helpline

Job summary

Goat in London is seeking a Part Time Shift Supervisor to welcome guests, lead a small team and train colleagues to deliver great service. You’ll be a host, ensure smooth shift operations and role model high standards.

As part of Castle Pubs and Mitchells & Butlers, you’ll enjoy a pension, 28 days holiday, staff discounts across brands, Wagestream access, and the chance to make every guest feel welcome.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Training others

Flexible shifts

Job description

Goat in London is seeking a Part Time Shift Supervisor to welcome guests, lead a small team and train colleagues to deliver great service. You’ll be a host, ensure smooth shift operations and role model high standards.

As part of Castle Pubs and Mitchells & Butlers, you’ll enjoy a pension, 28 days holiday, staff discounts across brands, Wagestream access, and the chance to make every guest feel welcome.