Guest Experience Shift Lead | Flexible Hours

Mitchells & Butlers PLC; Badger's Mount; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% discount for friends and family

Wagestream

Team socials

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC, home of Toby Carvery, is hiring a Shift Supervisor at Toby Carvery - Badgers Mount. You’ll welcome guests, lead a team and train staff to deliver warm hospitality and great service.

You will help maintain cleanliness and safety standards while contributing to a positive guest experience and team morale. This role offers a supportive team and employee benefits.

Qualifications

• Experience leading a hospitality team is desirable.
• Strong guest service orientation and communication skills.
• Ability to train and develop team members.

Responsibilities

• Be part of the day-to-day running of the site, hosting guests and leading your team.
• Act as a shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training

Job description

Mitchells & Butlers PLC, home of Toby Carvery, is hiring a Shift Supervisor at Toby Carvery - Badgers Mount. You’ll welcome guests, lead a team and train staff to deliver warm hospitality and great service.

You will help maintain cleanliness and safety standards while contributing to a positive guest experience and team morale. This role offers a supportive team and employee benefits.