Guest Experience Server — Training, Perks & Growth

White Hart, Lymington; New Forest; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training program

Employee Assistance Program with Hosp­

Instant pay via EarlyPay

Enhanced Maternity & Paternity leave

Referral bonus up to £1,500

50% off food at Heartwood Inns or Br  

Birthday gift

Long Service Recognition

Discounts via Reward Gateway

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a friendly Waiter/Waitress to join our warm, pub-and-brasserie team in New Forest. You will provide attentive service, greet guests, take orders, and ensure guests feel valued across our Brasserie Blanc and Heartwood Inns venues.

We offer a National Living Wage base with TRONC, ongoing training through Stepping Stones, and benefits like staff discounts, referral bonuses, and cycle-to-work schemes. An inclusive environment awaits friendly, reliable team players.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Skills

Interpersonal skills

Flexible

Reliability

Guest care

Job description

Heartwood Collection is seeking a friendly Waiter/Waitress to join our warm, pub-and-brasserie team in New Forest. You will provide attentive service, greet guests, take orders, and ensure guests feel valued across our Brasserie Blanc and Heartwood Inns venues.

We offer a National Living Wage base with TRONC, ongoing training through Stepping Stones, and benefits like staff discounts, referral bonuses, and cycle-to-work schemes. An inclusive environment awaits friendly, reliable team players.