Guest Experience & Sales Coordinator

Nest Bar & Kitchen; City Of London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A vibrant urban pub in the City of London is seeking a Host to join their team. The ideal candidate will be proactive and bubbly, ready to enhance the guest experience and manage bookings. Responsibilities include guest reception, table planning, and sales initiatives. This full-time role offers a salary between £28,000 and £32,000, alongside bonus incentives.

Benefits

Bonus

Sales incentives

Qualifications

• Advanced English language skills are required.
• Experience in a similar environment is not mandatory.

Responsibilities

• Handle bookings, process payments, and manage pre-orders.
• Arrange the seating plan and brief the team for smooth service.
• Greet guests warmly and assist with inquiries.
• Lead proactive sales initiatives to maximize reservations.
• Establish and cultivate new business connections.
• Assist in managing social media channels.

Skills

Proactive sales ability

Bubbly personality

Guest reception skills

Job description

Join the Team at Nest, Bishopsgate - Host Opportunity. Are you ready to experience something different? Urban Pubs and Bars is seeking an experienced Host for our stunning venue, Nest in Bishopsgate. We’re looking for a proactive, driven individual with a bubbly personality and a knack for sales.

Key Responsibilities

• Reservations Management: Handle bookings, process payments, and manage pre-orders with efficiency and accuracy.
• Table Planning: Arrange the seating plan and provide clear, concise briefings to the team to ensure smooth service.
• Guest Reception: Offer a warm and welcoming experience by greeting guests upon arrival and assisting with any inquiries.
• Sales Initiatives: Take the lead on proactive sales efforts to maximize reservations and enhance the guest experience.
• Business Development: Establish and cultivate new business connections to drive venue growth and community engagement.
• Social Media Support: Assist in managing social media channels to boost the venue's online presence and attract new clientele.

Experience: Not required

Languages: English – Advanced

Employment: Full-time

Salary: £28,000 – £32,000 yearly

Benefits: Bonus, sales incentives

About Nest Bar & Kitchen

Our ethos focuses on acquiring the best sites and recruiting exceptional operators who are as passionate about food and drink as we are. Establishing the right offer and investing in the right areas is key.