Guest Experience Pro - Waiting Staff | Flexible Hours

Marston's PLC; Broadland; On-site; GBP 12,398,000 - 16,531,000; Part time

Benefits offered by this job

30% staff discount

Flexible hours

Meal deal (£4.50)

Apprenticeships

Health benefits

Gym discounts

GP helpline

Mortgage advice

Licensed Trade Charity support

Job summary

Marston’s PLC is seeking Waiting teammates to join our pubs and be the face of our venues. You’ll take orders, serve guests, and help create a welcoming atmosphere while learning new skills and earning a wage.

We offer flexible and part-time hours, opportunities to progress, and benefits that include discounts, health and lifestyle supports, and apprenticeship programs. Join a friendly team and grow with a market‑leading pub company.

Qualifications

• Be able to take orders, serve and upsell food and drinks.
• Provide brilliant customer service.
• Support wider team and adapt to needs.
• Develop people, marketing and operational skills while being paid.
• Opportunity to progress into longer-term roles.

Responsibilities

• Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
• Take orders, serve and upsell our food and drinks.
• Deliver excellent customer service to guests.
• Support the team and help with tasks as needed.
• Contribute to a friendly, lively workplace and learn on the job.

Skills

Customer service

Upselling

Teamwork

Job description

Marston’s PLC is seeking Waiting teammates to join our pubs and be the face of our venues. You’ll take orders, serve guests, and help create a welcoming atmosphere while learning new skills and earning a wage.

We offer flexible and part-time hours, opportunities to progress, and benefits that include discounts, health and lifestyle supports, and apprenticeship programs. Join a friendly team and grow with a market‑leading pub company.