Guest Experience Porter – Welcomes, Luggage & Concierge

Front of House; Highweek; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider is seeking a Resort Porter in Highweek. The successful candidate will be the first point of contact for guests, providing a warm welcome and excellent service upon their arrival. Responsibilities include assisting with luggage, ensuring cleanliness in public areas, and supporting the front desk team. The ideal candidate will demonstrate strong communication skills, attention to detail, and a friendly disposition. Join a team dedicated to enhancing guest satisfaction and delivering first-class experiences.

Benefits

Enhanced annual leave

Discounts across retailers

Access to wellbeing centre

Cycle to Work Scheme

Health plans and 24-hour GP access

Discounted stays and spa treatments

Free parking and meals on duty

Qualifications

• Professional and knowledgeable approach.
• Dedicated to delivering first-class guest experiences.
• Ability to build relationships with guests and hotel team.

Responsibilities

• Welcome guests and provide seamless service.
• Assist with luggage and escort guests to rooms.
• Maintain cleanliness in public areas.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Friendly demeanor

Enthusiasm

Job description

A leading hospitality provider is seeking a Resort Porter in Highweek. The successful candidate will be the first point of contact for guests, providing a warm welcome and excellent service upon their arrival. Responsibilities include assisting with luggage, ensuring cleanliness in public areas, and supporting the front desk team. The ideal candidate will demonstrate strong communication skills, attention to detail, and a friendly disposition. Join a team dedicated to enhancing guest satisfaction and delivering first-class experiences.