Guest Experience Porter — Luxury Hotel Housekeeping

Jumeirah Carlton Tower; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Porter to ensure cleanliness and organization of guest rooms and public spaces. Responsibilities include managing trash disposal, transporting linens, and responding to guest requests. Ideal candidates will have strong problem-solving skills and the ability to work in a team. The position offers a supportive work environment, competitive salary with excellent service charge, healthcare benefits, and opportunities for professional development.

Benefits

Supportive work environment

Access to Learning & Development programmes

Internal mobility opportunities

Colleague discounts on food and stays

Healthcare and insurance benefits

Competitive salary and service charge

Extra holiday for significant birthdays

Uniform dry cleaning

Meals on duty

Responsibilities

• Ensure cleanliness of assigned areas, including guest rooms and public spaces.
• Collect and dispose of trash from guest rooms and public areas.
• Transport clean and soiled linens between laundry and housekeeping areas.
• Restock housekeeping carts with toiletries and cleaning products.
• Respond to guest requests for extra towels and items.
• Maintain and clean housekeeping equipment and report malfunctions.

Skills

Problem solving

Leadership and team management skills

Customer facing

Project Management Skills

Job description

A luxury hotel in London is seeking a Housekeeping Porter to ensure cleanliness and organization of guest rooms and public spaces. Responsibilities include managing trash disposal, transporting linens, and responding to guest requests. Ideal candidates will have strong problem-solving skills and the ability to work in a team. The position offers a supportive work environment, competitive salary with excellent service charge, healthcare benefits, and opportunities for professional development.