Guest Experience Leader & Sales Coach

ALO YOGA; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading lifestyle brand in Leeds seeks a full-time Sales & Service Lead to enhance guest experiences and drive sales initiatives. This role requires strong leadership, excellent communication skills, and a client-centric approach. Responsibilities include managing teams, analyzing sales reports, and building customer relationships. Ideal candidates should be self-motivated and able to perform physical tasks. Commitment to diversity and inclusion is emphasized.

Qualifications

• Prior work experience in a client-centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision making.
• Values feedback, receptive to receiving feedback and eager to provide.
• Excellent interpersonal and written communication skills.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Lead guest experience and support team members.
• Build daily client relationships.
• Analyze reports to strategize and improve sales.
• Manage workforce solutions and sales initiatives.
• Oversee recruitment and talent development.

Skills

Client-centric sales experience

Leadership capabilities

Interpersonal communication skills

Self-motivated

Receptive to feedback

Job description

A leading lifestyle brand in Leeds seeks a full-time Sales & Service Lead to enhance guest experiences and drive sales initiatives. This role requires strong leadership, excellent communication skills, and a client-centric approach. Responsibilities include managing teams, analyzing sales reports, and building customer relationships. Ideal candidates should be self-motivated and able to perform physical tasks. Commitment to diversity and inclusion is emphasized.