Guest Experience Leader (Hiring Immediately)

JR United Kingdom; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Front of House Manager to lead a vibrant team in creating exceptional guest experiences. This full-time role offers the chance to develop and support team members while driving restaurant performance. With flexible hours, biweekly pay, and a generous annual bonus opportunity, this position is perfect for those passionate about hospitality. Enjoy additional perks such as free meals, industry-leading family-friendly policies, and access to exclusive events. Join a company that values individuality and diversity, and make a meaningful impact in a dynamic environment.

Benefits

Biweekly pay and share of tips

Access to 30% of earnings before payday

£1000 annual bonus opportunity

Flexible hours

Free on-shift food

50% off outside work

Family-friendly policy

Early access to new menus

Recognition programs

Pension scheme and holiday benefits

Qualifications

• Passionate about supporting and developing team members.
• Experience in managing shift planning and labour.
• Ability to drive restaurant performance effectively.

Responsibilities

• Create a positive environment for guests and team members.
• Coach and develop the team to achieve excellent results.
• Manage labour and rotas while understanding financial performance.

Skills

Team Development

Shift Planning

Financial Performance Understanding

Coaching

Job description

Social network you want to login/join with:

Guest Experience Leader (Hiring Immediately), Manchester

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Client:

wagamama

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Front of House Manager | Full Time

At wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are looking for a front of house manager to join us on our journey to nourish both body and soul.

The role |

As a front of house manager, you will be a leader passionate about creating a positive environment for guests and team members. You will support in coaching and developing your team to excel, while driving restaurant performance and achieving excellent results.

We are looking for someone who:

• Is passionate about supporting and developing their team to uphold high standards
• Has experience in shift planning and management, and enjoys coaching on the go
• Has experience managing labour and rotas, with an understanding of financial performance
• Loves celebrating success and recognizing individual needs

What’s in it for you |

• Biweekly pay and share of tips
• Access up to 30% of earnings before payday with wagestream
• £1000 annual bonus opportunity
• Flexible hours to support side pursuits
• Free on-shift food from our menu and 50% off outside work
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Early access to new menus
• Wagamama parties with VIP guests
• Recognition as a nationwide love above the door legend through our national program

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be wagamama

Wagamama is proudly part of the disability confident scheme.

As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by wagamama). This involves providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider other vacancies nearby.

*100% of tips go to our teams. Tips vary by restaurant and are left at guests' discretion. Tips are not considered wages and are not guaranteed.