Guest Experience Leader (Evenings/Weekends) – Duty Manager

Premier Inn; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in London is seeking a Duty Manager for their Hammersmith location. In this role, you will lead a high-performing team to ensure smooth hotel operations and deliver an exceptional guest experience. Candidates should have experience in retail or leadership roles, with excellent communication and organizational skills. This position offers a pay rate up to £15.36 per hour and a permanent contract with guaranteed hours.

Benefits

Training and support

Discounts on hotel stays and meals

Pension and saving schemes

Discounts on various shops and services

Qualifications

• Experience in retail or leadership roles.
• Skills to inspire a team and deliver outstanding customer experience.
• Proven ability to manage health & safety standards.

Responsibilities

• Lead a reliable, high-performing team to ensure smooth hotel operations.
• Manage health & safety standards and create exceptional guest experiences.
• Support the team with training and administrative tasks.

Skills

Leadership

Excellent communication

Organisational skills

Customer service experience

Job description

A leading hotel chain in London is seeking a Duty Manager for their Hammersmith location. In this role, you will lead a high-performing team to ensure smooth hotel operations and deliver an exceptional guest experience. Candidates should have experience in retail or leadership roles, with excellent communication and organizational skills. This position offers a pay rate up to £15.36 per hour and a permanent contract with guaranteed hours.