Guest Experience Host | Welcoming Front Desk Pro

Village Hotels - Leeds South - Reception / Nights; Woodkirk; On-site; GBP 40,000 - 60,000; Full time

Job summary

A welcoming hotel chain in Woodkirk seeks a Receptionist for a vibrant role. You will be the first friendly face for guests, ensuring warm greetings and knowledgeable assistance. Responsibilities include solving guest inquiries proactively and creating memorable experiences. The position offers many employee benefits, including health memberships, flexible hours, and a supportive environment. An ideal candidate brings personality, communication skills, and a passion for hospitality.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development

Flexible working hours

Annual mental health days

Company Pension scheme

Life Insurance

Qualifications

• Strong communication skills to enhance guest experience.
• Ability to proactively solve problems before they arise.
• Personality to connect with guests and create a welcoming environment.

Responsibilities

• Ensure every guest receives a warm welcome.
• Provide knowledgeable recommendations to guests.
• Assist guests with inquiries and concerns effectively.

Skills

Strong communication

Proactive problem solver

Team player

Personality

Job description

A welcoming hotel chain in Woodkirk seeks a Receptionist for a vibrant role. You will be the first friendly face for guests, ensuring warm greetings and knowledgeable assistance. Responsibilities include solving guest inquiries proactively and creating memorable experiences. The position offers many employee benefits, including health memberships, flexible hours, and a supportive environment. An ideal candidate brings personality, communication skills, and a passion for hospitality.