Guest Experience Host - Front Desk & Welcome

Sytner Group; Conwy; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive group in Conwy is seeking a friendly Receptionist/Host to join their Welcome team. The candidate will welcome and manage customer visits, direct calls, and provide refreshments, ensuring a high level of service. Key qualities include excellent communication and organizational skills, along with a proactive approach to customer experiences. The role offers flexible working patterns and a comprehensive benefits package, highlighting the company's commitment to employee development and well-being.

Benefits

Enhanced Holiday Entitlement - 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Warm and cheerful voice for phone interactions.
• Ability to manage customer visits and anticipate needs.
• Excellent organizational and preparation skills.

Responsibilities

• Welcome customers and manage their visits.
• Handle incoming calls and direct them properly.
• Provide refreshments and ensure a high level of service.

Skills

Proactive communication

Organizational skills

Customer service

Job description

A leading automotive group in Conwy is seeking a friendly Receptionist/Host to join their Welcome team. The candidate will welcome and manage customer visits, direct calls, and provide refreshments, ensuring a high level of service. Key qualities include excellent communication and organizational skills, along with a proactive approach to customer experiences. The role offers flexible working patterns and a comprehensive benefits package, highlighting the company's commitment to employee development and well-being.