Guest Experience Host - Front Desk & Events

Flight Club Darts; Oxford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Skills development & training

Employee Assistance Programme

Tips shared fairly

£500 Monthly Family Value Award

Paid break time

Health cash plan

Free meals on shift

Regular incentives

Regular rewards

Refer-a-friend bonus – up to £500

Team socials & competitions

Discounts across all our venues

Service awards

Enhanced family friendly leave

Job summary

Flight Club is seeking a friendly Receptionist to be the first smile guests see and the guide to their Social Darts experience. You’ll welcome guests, manage check-ins, and set the tone for a memorable visit.

The role thrives in a lively, high-energy environment where teamwork, warmth and excellent guest service are valued. This is a front-of-house position at our Oxford venues, with opportunities to grow within the Flight Club family.

Responsibilities

• Greet guests and manage check-ins to ensure a smooth arrival experience
• Set a welcoming, energetic tone for guests and guide them through the check-in process
• Support front-of-house operations during busy periods and collaborate with the team

Job description

Flight Club is seeking a friendly Receptionist to be the first smile guests see and the guide to their Social Darts experience. You’ll welcome guests, manage check-ins, and set the tone for a memorable visit.

The role thrives in a lively, high-energy environment where teamwork, warmth and excellent guest service are valued. This is a front-of-house position at our Oxford venues, with opportunities to grow within the Flight Club family.