Guest Experience Host: Catering & Welcome

ISS Facilities Services; Peacehaven; On-site; GBP 14,000; Full time

Job summary

A world-leading facility management company is seeking a Catering Assistant to provide exceptional customer service and create a welcoming atmosphere for guests and colleagues. Responsibilities include answering enquiries, developing workplace understanding, and identifying service improvement opportunities. The ideal candidate will possess strong teamwork skills and a proactive attitude. This is a permanent position based in Northampton, with a competitive hourly rate of £13.36.

Qualifications

• Excellent customer service skills with a passion for delivering exceptional experiences.
• Friendly, approachable, and professional manner.
• Ability to work independently as well as part of a team.

Responsibilities

• Create a welcoming experience for guests and colleagues.
• Answer enquiries confidently about the site and operations.
• Identify opportunities to improve the workplace experience.

Skills

Customer service skills

Teamwork

Professional manner

Proactive attitude

Microsoft Office competency

Job description

A world-leading facility management company is seeking a Catering Assistant to provide exceptional customer service and create a welcoming atmosphere for guests and colleagues. Responsibilities include answering enquiries, developing workplace understanding, and identifying service improvement opportunities. The ideal candidate will possess strong teamwork skills and a proactive attitude. This is a permanent position based in Northampton, with a competitive hourly rate of £13.36.