Guest Experience & Events Manager

Caprice Restaurants; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant group in Manchester is seeking a Guest Experience & Events Manager to enhance guest relations and coordinate events. The ideal candidate should have strong networking skills and a background in hospitality, thriving in a vibrant dining and nightlife environment. This role offers a competitive package and a chance to be part of Manchester's luxury dining scene.

Benefits

Competitive salary

Career progression

Dynamic team environment

Qualifications

• Natural networker with a passion for nightlife and dining.
• Well-connected in the Manchester market.
• Polished, confident, and charismatic.

Responsibilities

• Manage and grow bookings for 8+ guests.
• Build relationships with high-profile guests.
• Represent Sexy Fish at key events.

Skills

Networking

Guest relations

Event planning

Commercial acumen

Luxury hospitality

Job description

Overview

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Manchester Competitive

Guest Experience & Events Manager - Sexy Fish Manchester

About Sexy Fish

At Sexy Fish Manchester, every detail is designed to dazzle, from extraordinary interiors to world-class food, cocktails and service. Part of the globally recognised Caprice Holdings collection, Sexy Fish brings the energy of London's Mayfair to the heart of Manchester, creating a dining and nightlife experience like no other.

The Role

We are seeking a charismatic and highly connected Guest Experience & Events Manager to be the face of Sexy Fish Manchester. This pivotal role blends luxury guest relations with events and networking, ensuring our restaurant remains the city's most desirable destination.

Your time will be split across two key areas

Guest Experience & Bookings

• Manage and grow all bookings of 8+ guests, delivering a seamless, personalised service from first enquiry to final farewell.
• Partner with the reception and operations teams to maximise covers, revenue and guest satisfaction.
• Create unforgettable, tailor-made experiences that leave every guest eager to return.

Events & Networking

• Build and nurture strong relationships with high-profile and regular guests, becoming their trusted point of contact.
• Represent Sexy Fish at key events across Manchester, immersing yourself in the city's dining, business and cultural scene.
• Drive core business growth by building strategic relationships with new businesses across Manchester.
• Curate and host unique experiences that keep Sexy Fish at the forefront of the city's social calendar.
• Cultivate a coveted "black book" of clients, tastemakers and influencers, driving repeat business and loyalty.

About You

• A natural networker with an innate passion for nightlife, dining, and luxury hospitality.
• Well-versed in the Manchester market, with established connections and an eye for opportunity.
• Polished, confident and charismatic, someone who thrives in the spotlight and builds rapport with ease.
• Flexibility to work a few evenings a week for VIP events and bookings
• Proven background in guest relations, events or high-end hospitality.
• Commercially astute with the drive to deliver both memorable experiences and business growth.

Why Sexy Fish?

Join one of the UK's most iconic restaurant brands and step into a world where art, gastronomy, and nightlife collide. At Sexy Fish Manchester, you will not only be part of a dynamic, passionate team but also enjoy a competitive package plus incentives, unrivalled career progression and the chance to be at the centre of the city's luxury dining and social scene.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Apply