Guest Experience Coordinator - Front Desk & Admin

The Venues Collection; Northampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Medicash - Healthcare benefits

Aviva Digicare - Free annual health 체크

Perks at Work - Exclusive benefits

Entertainment discounts

Pension scheme and Life Assurance

Employee Assistance Programme

Job summary

The Venues Collection is seeking a friendly Receptionist for Sedgebrook Hall to provide first-class reception service on a full-time basis (40 hours per week). You will welcome staff and visitors, answer calls, and support various administrative tasks in a team-focused environment.

Join a company that invests in its people and recognises those who go above and beyond, with opportunities to progress within a well-known venue group under Compass Group UK & Ireland.

Qualifications

• Proven customer service skills with a friendly approach.
• Strong verbal and written communication abilities.
• Proficiency in MS Office and standard office equipment.

Responsibilities

• Create a warm and welcoming atmosphere for staff and visitors.
• Answer all incoming calls in a friendly manner.
• Provide administrative support across a range of areas.
• Manage ordering and distribution of office supplies.
• Keep the office area neat and tidy.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Customer service

Communication skills

Office software

Time management

Teamwork

Reliability

Welcoming guests

Tools

Microsoft Office

Job description

The Venues Collection is seeking a friendly Receptionist for Sedgebrook Hall to provide first-class reception service on a full-time basis (40 hours per week). You will welcome staff and visitors, answer calls, and support various administrative tasks in a team-focused environment.

Join a company that invests in its people and recognises those who go above and beyond, with opportunities to progress within a well-known venue group under Compass Group UK & Ireland.