Guest Experience Champion — Food & Beverage

LGH Hotels Management Limited; Chester; Hybrid; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips & videos

Recipe ideas

Wellbeing podcasts & TV

Breathing exercises

24/7 support line

Team rewards & recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited is seeking a Food & Beverage team member to help set up the restaurant and bar for service, ensuring high presentation standards and delivering memorable guest experiences.

You’ll take orders, confidently recommend products, and use natural upselling to enhance each guest’s experience while being part of a vibrant team that values hospitality and guest satisfaction.

Qualifications

• Friendly, positive attitude and enjoy engaging with guests.
• Ability to work in a fast-paced, lively environment.
• Pride in presentation, service and attention to detail.
• Confidence in recommending food and drinks to enhance guest experience.

Responsibilities

• Help set up the restaurant and bar for service.
• Take food and drink orders and upsell where appropriate.
• Maintain high presentation standards and deliver friendly guest service.

Skills

Friendly attitude

Guest engagement

Attention to detail

Upselling

Job description

LGH Hotels Management Limited is seeking a Food & Beverage team member to help set up the restaurant and bar for service, ensuring high presentation standards and delivering memorable guest experiences.

You’ll take orders, confidently recommend products, and use natural upselling to enhance each guest’s experience while being part of a vibrant team that values hospitality and guest satisfaction.