Guest Experience Associate - Zero Hours

Chartwells Independent; West of England; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

Compass Group UK&I is seeking a Hospitality Assistant on a permanent casual basis contracted to 0 hours per week. You will join a fast-paced team, delivering exceptional customer service and representing the Compass brand to guests across high street venues.

Key duties include greeting guests, taking orders, recommending items from the menu, and ensuring food safety and customer satisfaction. A friendly, proactive team player who works well under pressure will thrive in this role.

Qualifications

• Candidate should have a passion for delivering outstanding service.
• Excellent communication and teamwork are essential.
• Ability to stay calm and professional under pressure.

Responsibilities

• Greeting and looking after guests to ensure a delightful visit.
• Serve customers with a seamless, personalised experience.
• Know the menu and make confident recommendations.
• Represent Compass Group UK&I and uphold brand image.
• Adhere to Food Handling and hygiene standards.
• Comply with Health & Safety regulations.

Skills

Customer service

Teamwork

Communication

Initiative

Work under pressure

Job description

Compass Group UK&I is seeking a Hospitality Assistant on a permanent casual basis contracted to 0 hours per week. You will join a fast-paced team, delivering exceptional customer service and representing the Compass brand to guests across high street venues.

Key duties include greeting guests, taking orders, recommending items from the menu, and ensuring food safety and customer satisfaction. A friendly, proactive team player who works well under pressure will thrive in this role.