Guest Experience Associate

RBH Hospitality Management; Sutton; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality management firm in Sutton is seeking a part-time Guest Service Assistant. This role involves welcoming guests, handling check-ins and check-outs, and delivering exceptional customer service. Candidates must possess strong communication skills, attention to detail, and thrive in a fast-paced environment. The firm values diversity and offers great benefits, including discounted hotel stays and flexible working arrangements.

Benefits

Discounted hotel stays

Flexible working arrangements

Qualifications

• Excellent customer service orientation.
• Experience in hospitality or a related field is a plus.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Provide exceptional service to enhance guest experience.
• Maintain a tidy and professional front desk area.

Skills

Strong communication skills

Attention to detail

Ability to thrive in a fast-paced environment

Job description

A leading hospitality management firm in Sutton is seeking a part-time Guest Service Assistant. The role involves welcoming guests, handling check-ins and check-outs, and providing exceptional customer service. Successful candidates will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Join a team that values diversity and offers great benefits, including discounted hotel stays and flexible working arrangements.