Guest Experience Advisor — Restaurant & Cafe

Dobbies Garden Centres Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent garden centre retailer in the UK is seeking Restaurant Customer Advisors to enhance customer experience and drive sales. Responsibilities include providing exceptional service, assisting with inquiries, and promoting membership benefits. Ideal candidates will possess a passion for hospitality, work well in teams, and thrive in a busy environment. Enjoy generous employee discounts and support for financial wellbeing. Join a growing team committed to a thriving culture and customer satisfaction.

Benefits

Generous annual leave

50% off in Restaurants

Access to financial wellbeing support

Employee wellbeing platform

eLearning and development programmes

Supportive and thriving culture

Qualifications

• Passion for delivering great customer experiences.
• Experience in customer-facing roles, especially in hospitality.
• Eager to learn and thrive in fast-paced environments.

Responsibilities

• Provide great customer service for various transactions.
• Drive sales through customer interactions and promote Dobbies Club membership.
• Maintain the cleanliness of the store and assist with stock and deliveries.

Skills

Customer service

Product knowledge

Teamwork

Adaptability

Job description

A prominent garden centre retailer in the UK is seeking Restaurant Customer Advisors to enhance customer experience and drive sales. Responsibilities include providing exceptional service, assisting with inquiries, and promoting membership benefits. Ideal candidates will possess a passion for hospitality, work well in teams, and thrive in a busy environment. Enjoy generous employee discounts and support for financial wellbeing. Join a growing team committed to a thriving culture and customer satisfaction.