Guest Experience and Admin Event Coordinator

Acorn by Synergie; England; On-site; GBP 24,000 - 27,000; Full time

Job summary

A recruitment agency is looking for a Guest Experience & Admin Event Coordinator to manage front office operations and enhance customer satisfaction. The role demands excellent communication and organizational skills, as well as experience in administration. Responsibilities include support for various teams and event organization. Employees enjoy a supportive work environment with numerous benefits like private medical insurance and extensive holiday allowance.

Benefits

Private medical insurance

24 days' holiday plus bank holidays

Comprehensive induction programme

Professional development opportunities

Qualifications

• Strong verbal and written communication skills.
• Proactive approach with the ability to adapt to changing priorities.
• Ability to work collaboratively within a small, multi-disciplinary team.
• Competent in MS Office, including Outlook, Word, and Excel.
• Proven experience in administration or operational support roles.

Responsibilities

• Day-to-day management of Front of House and meeting room areas.
• Building and managing positive working relationships.
• Providing administrative support for a variety of teams.
• Assisting with the delivery of events and activities as required.

Skills

Strong verbal and written communication skills

Proactive approach

Collaborative working

Ability to prioritize tasks

Competent in MS Office

Education

Experience in administration or operational support roles

Job description

Guest Experience & Admin Event Coordinator

Truro 24,000- 26,500 Full-Time 100% Office Based

Introduction

We are looking for a friendly, adaptable, and committed individual to ensure the delivery of an exceptional customer experience. This role involves supporting various teams across the business through administrative tasks and organising company events and activities.

Key Duties

• Day-to-day management of Front of House and surrounding meeting room areas to deliver a positive impression for customers, tenants, and visitors.

• Building and managing positive working relationships, both internally and externally.

• Delivering an excellent customer experience as the first point of face‑to‑face contact.

• Demonstrating commitment to continuous learning and improving service standards.

• Providing administrative support for a variety of teams.

• Assisting with the delivery of events and other activities as required by the business.

• Ensuring compliance with all regulatory requirements, particularly Health & Safety and GDPR.

Requirements

• Strong verbal and written communication skills.

• Proactive approach with the ability to adapt to changing priorities.

• Ability to work collaboratively within a small, multi-disciplinary team.

• Ability to prioritise tasks, work independently, and manage own workload effectively.

• Competent in MS Office, including Outlook, Word, and Excel.

• Proven experience in administration or operational support roles.

• Consistently positive and professional approach to work in line with company behaviours and regulatory responsibilities.

What We Offer

• 35‑hour week supporting a great work‑life balance.

• Company events to support social wellbeing.

• Private medical insurance and income protection cover.

• 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays), with the option to 'buy' an extra 5 days per year after a qualifying period.

• Comprehensive induction programme and excellent learning and development opportunities, including professional memberships and relevant qualifications.

Interested?

Apply online or contact Acorn by Synergie for further information.

Acorn by Synergie acts as an employment agency for permanent recruitment.