Guest-Centric Shift Leader | Flexible Shifts & Perks

Mitchells & Butlers plc; Manchester; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts across all brands (33%

Friends and family discounts (20%)

Wagestream

Team socials

Pension

28 days holiday

Discounts at high-street retailers

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc is seeking a Shift Supervisor at Miller & Carter in Manchester. You will welcome guests, lead a team and drive training to ensure excellent service. This role includes overseeing daily operations, modelling best practices, and maintaining safety standards to deliver memorable dining experiences.

Join a culture that values people, teamwork and growth, with strong benefits and a pathway from training to leadership within our Steak School approach.

Qualifications

• Experience in hospitality or customer service is preferred.
• Proven ability to lead a team and deliver consistent guest experiences.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site, hosting guests and confidently leading your team.
• Act as shift leader and role model for training.
• Support and develop team members through on-the-job coaching.
• Maintain high standards of cleanliness and safety throughout the venue.

Skills

Guest service

Team leadership

Staff training

Food safety

Job description

Mitchells & Butlers plc is seeking a Shift Supervisor at Miller & Carter in Manchester. You will welcome guests, lead a team and drive training to ensure excellent service. This role includes overseeing daily operations, modelling best practices, and maintaining safety standards to deliver memorable dining experiences.

Join a culture that values people, teamwork and growth, with strong benefits and a pathway from training to leadership within our Steak School approach.