Guest-Centric Room Attendant with Growth & Perks

Leonardo Hotel London Heathrow Airport; England; In loco; GBP 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing job-related training

Descrizione del lavoro

Leonardo Hotel London Heathrow Airport is seeking a Room Attendant to provide exceptional guest care. You will clean and service guest rooms and bathrooms to high standards, respond to guest requests, and maintain a tidy department environment.

The role emphasises safety, cost control, and adherence to COSHH and Health & Safety rules. We offer ongoing training, opportunities for progression, and perks such as special hotel-rate travel across the UK and Europe.

Competenze

• Genuine passion for delivering memorable moments to guests.
• Positive approach to changing service environments and priorities.
• Pro-active hands-on approach to delivering consistent results.
• Friendly team player with the ability to work with others.
• Confident communicator willing to make suggestions and accept feedback.
• Engaged with hotel initiatives to support the local community.

Mansioni

• Offer exceptional guest care at all times.
• Clean and service guest bedrooms and bathrooms to company standards.
• Work in a timely and efficient manner to complete tasks.
• Respond to and complete guest requests in a polite and professional manner.
• Maintain a clean and tidy working environment for the department.
• Assist with cleanliness of other hotel areas as required.
• Support cost control and environmental initiatives in the department.
• Operate safely and report hazards, accidents, losses or damages.
• Keep utility consumption in check and switch off unused equipment.
• Use all relevant systems correctly to complete tasks.
• Adhere to company policies, COSHH, and Health & Safety regulations.
• Complete any other reasonable request from management or a supervisor.

Conoscenze

Guest care

Team player

Communication

Proactive

Adaptable

Descrizione del lavoro

Leonardo Hotel London Heathrow Airport is seeking a Room Attendant to provide exceptional guest care. You will clean and service guest rooms and bathrooms to high standards, respond to guest requests, and maintain a tidy department environment.

The role emphasises safety, cost control, and adherence to COSHH and Health & Safety rules. We offer ongoing training, opportunities for progression, and perks such as special hotel-rate travel across the UK and Europe.