GTM Executive Assistant | UK | Remote

Grafana Labs; United Kingdom; Remote; GBP 72,000 - 86,000; Full time

Job summary

A leading remote tech company is seeking a Senior Executive Assistant to support the VP of Global Sales. The role involves managing busy calendars, coordinating travel, and documenting meetings. Ideal candidates will have proven success in supporting executives, excellent organizational skills, and experience in a tech/startup environment. This position offers competitive compensation and operates fully remote, fitting into a global culture.

Benefits

Restricted Stock Units (RSUs)

Global annual leave policy of 30 days

In-person onboarding

Innovative, remote-first culture

Qualifications

• Proven success supporting C-level executives in dynamic environments.
• Experience in tech/startup setting.
• Ability to work remotely and coordinate globally.

Responsibilities

• Maintain calendars and schedules for VP Global Sales.
• Coordinate travel logistics for the executive.
• Organize meetings, handling agendas and logistics.

Skills

Excellent verbal, written, and organisational skills

Ability to handle challenging situations with grace

High energy and empathic attitude

Incredible time management skills

Project and event management skills

Tools

GSuite applications

Job description

United Kingdom (Remote)

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self‑managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open‑source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation‑driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity

Grafana is looking for an experienced Senior Executive Assistant to support our VP, Global Sales and help oversee our EA function across the business.

Working closely with our VP, Global Sales, you will coordinate and co‑manage most meetings, communications, and tasks, and be at the ready to assist in all matters that require their attention. You have excellent verbal, written, and organisational skills. You have a consistent track record of success in supporting C‑level executives in a fast‑paced, dynamic work environment. You are high energy with a fun‑loving, empathic attitude, yet you are a mature professional gifted with the ability to handle challenging situations with grace and tact with an extreme sense of urgency. You also understand that different executives have different preferences and styles and can adapt to them.

What You’ll Be Doing

• Maintain busy calendars and daily schedules, fielding and prioritizing requests
• Coordinate extensive domestic and international travel for the VP Global Sales
• Help triage and organize emails as necessary
• Help organize all hands meetings, leadership meetings, and offsites. Providing support on: logistics, invites, agenda, slide decks, catering, meeting notes, and action items.
• Manage expenses in a proactive, fiscally alert manner
• Ensure and maintain the confidentiality of all appropriate communications and documents
• Attend meetings and document discussions and distribute action items, as necessary
• Coordinate and host group meetings, meals, and management team off-sites
• Work with sales and customer success to coordinate customer meetings and visits
• Help plan and execute events and meetings for our leadership teams. This may include domestic and international travel a couple times per quarter for event logistics and support
• Maintain a positive and effective working relationship with all members of the Grafana team
• Work closely with People Ops, office management staff, Business Operations and other teams on projects
• Handle occasional personal tasks for the executives as needed
• Manage ad‑hoc projects for the executives and the company as needed
• Coordinate temporary office and meeting space as needed (WeWork, Convene, etc.)
• Work closely with other EAs at Grafana to coordinate on events, calendars, best practices and process for being an EA in a globally distributed organization

What Makes you a Great Fit

• You will have extensive experience in a tech/startup environment
• You will have proven success supporting one or more C‑level executives in a dynamic and growing environment
• You will enjoy working with an extremely high sense of urgency and ability to work in fast‑paced, ever‑changing environment
• You have experience managing internal communications, planning executive offsites, crafting agendas and coordinating content for board and executive meetings.
• Highly professional, organized and attention to detail
• Handle sensitive and confidential information
• Incredible time management skills and able to handle multiple competing priorities and to constantly re‑prioritise.
• You will have experience of working remotely and/or internationally coordinating with peers and team members globally and understand the challenges and opportunities of remote working and remote communication - you will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Excellent project and event management skills
• Highly competent with all GSuite applications

Compensation & Rewards

In the UK, the Base compensation range for this role is £72,000 - £86,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process*.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture -As a remote‑only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high‑growth, ever‑evolving environment.
• Transparent Communication – Expect open decision‑making and regular company‑wide updates.
• Innovation‑Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community‑driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In‑Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.*

Equal Opportunity Employer

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Equal Opportunity Employment Information

At Grafana Labs, we strive to ensure we grow in a way that represents the world in which we live. To help us learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey. Providing this information is optional. It will not be used in the hiring process, and has no effect on your opportunity for employment.

*By voluntarily providing information and submitting your application, you explicitly consent to the collection of race, ethnicity, gender identity, and disability information and use of this information as described above*.