GTL Food & Beverage Waitperson - Trump Turnberry - Grand Tea Lounge

Trump Turnberry Golf and Spa; Girvan; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury resort in Scotland is looking for a Food & Beverage Waitperson to assist in delivering exceptional service to guests. The ideal candidate should have strong communication and attention to detail skills, along with previous experience in a reputable environment. Benefits include subsidised accommodation, meals, discounted rates, and ongoing training opportunities.

Benefits

Subsidised staff accommodation

Discounted meals on duty

Discounted room rates for staff

Use of resort facilities (Spa, Gym, Golf)

Employee Assistance Programme

Ongoing training and development

Qualifications

• Eligibility to live and work in the UK.
• Ability to communicate freely in the local language.
• Previous experience in a 4-5 Star environment preferred.

Responsibilities

• Assist in the service of high-quality food and beverages.
• Manage cultural needs and expectations of guests.
• Ensure timely delivery of guest orders.
• Upsell and identify additional revenue opportunities.
• Liaise with departments for seamless information transfer.

Skills

Open and friendly demeanor

Excellent time management skills

Attention to detail

Effective communication

Team player

Job description

Food & Beverage Waitperson

Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.

Position Scope

To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.

• To project a pleasant, positive and professional image at all times.
• To adhere to all company policies and procedures
• To manage cultural needs and expectations of all guests.
• To ensure a timely delivery of all guests’ orders.
• To ensure a thorough knowledge of all products both food and beverage within your department.
• Upselling and the identification of additional revenue opportunities.
• Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
• Any other reasonable task requested by your manager

Qualification Standards

• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Open and friendly with a desire to deliver exceptional guest experiences
• Good attention to detail and accuracy
• A team player, contributing positively to team performance
• Excellent time management skills with the ability to prioritise workload
• Ability to assess and meet the needs of the guest
• Previous, similar experience in 4 – 5 Star environment preferred

Benefits include

• Subsidised staff accommodation (if required).
• Acess to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities.(subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
• Share of gratuities and service charge within Food and Beverage