Growth-Oriented Customer Service & Scheduling Coordinator

Morson Edge; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Service & Scheduling Coordinator in Coventry. This role emphasizes strong customer service skills and offers a supportive team environment to handle customer inquiries and manage tasks effectively. Ideal candidates should be communicative, organized, and capable of working in a fast-paced setting, with comprehensive training provided for systems like SAP and Salesforce.

Benefits

Training and development opportunities

Supportive team environment

Monday-Friday hours

Qualifications

• Strong customer service experience preferred, ideally in a call centre or admin role.
• Effective communication, especially during difficult conversations.
• Willingness to learn new systems and software.

Responsibilities

• Handle inbound and outbound customer queries professionally.
• Relay messages between teams and customers.
• Manage permits and dispatch tasks as needed.
• Ensure accurate job updates to maintain workflow.

Skills

Strong customer service experience

Confident communicator

Problem-solving skills

Ability to work in a fast-paced environment

Tools

SAP

Salesforce

Job description

A leading recruitment firm is seeking a Customer Service & Scheduling Coordinator in Coventry. This role emphasizes strong customer service skills and offers a supportive team environment to handle customer inquiries and manage tasks effectively. Ideal candidates should be communicative, organized, and capable of working in a fast-paced setting, with comprehensive training provided for systems like SAP and Salesforce.