Growth Manager - creative agency

Page Personnel; South Yorkshire; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A dynamic marketing agency is seeking a strategic and hands-on sales and marketing leader. This role involves developing a business development strategy and managing systems to support growth. Ideal candidates will have proven experience in the creative industry and understand relationship-led sales. The position offers hybrid working with one day per week onsite in South Yorkshire, along with a competitive salary and bonus structure.

Benefits

Hybrid working model

Base salary plus bonus

Qualifications

• Experience in growing a marketing agency in a creative industry.
• Understanding of the public or academic sector is advantageous.
• Strong interpersonal and influencing skills.

Responsibilities

• Conduct sales calls with potential clients to identify needs.
• Prepare and deliver aligned quotes and proposals.
• Lead outbound prospecting through cold emailing.
• Build an efficient sales and marketing CRM system.
• Implement client referral and retention strategies.
• Conduct client interviews and map the client journey.
• Collaborate on pricing strategy and sales processes.

Skills

Relationship building

Sales strategy

Marketing strategy

CRM management

Client retention tactics

Tools

CRM tools

Analytics tools

Job description

• The opportunity to really make this role your own - no shoes to fill!
• Join an agency with a unique proposition who are really going places

About Our Client

They are an award-winning full-service agency : from telling stories with pictures for impact, through to delivering projects using animation, rich pictures, illustration, infographics, reports, branding and web design.

Job Description

You’ll lead on both sales and marketing, creating and managing systems that help them reach new audiences, nurture relationships, and position the agency as the go-to creative partner for visual storytelling in the research and public sectors. This role is ideal for someone who’s both strategic and hands‑on: a natural relationship‑builder who loves systems as much as stories, and who isn’t afraid to experiment, measure, and refine along the way.

• Conduct sales calls with potential and existing clients, understanding their needs and translating them into creative opportunities.
• Prepare and deliver quotes and proposals that convert, align with our clients' needs, and our brand voice and values.
• Lead outbound prospecting, including cold emailing and tailored outreach to target sectors.
• Build and maintain a clear, efficient sales and marketing CRM system to track leads, conversions, and client relationships.
• Support setup and management of procurement frameworks to expand access to new client opportunities.
• Develop and implement client referral and retention strategies to maximize client lifetime value.
• Conduct client interviews and map the client journey to identify opportunities for upselling, cross‑selling, and experience improvement.
• Collaborate closely with Director on refining our pricing strategy and sales processes.

The Successful Applicant

The successful applicant will have experience of growing a marketing agency in a creative industry by developing and delivering on an integrated business development and marketing strategy. An understanding of the public and or academic sector would be advantageous. It goes without saying that you will be a self‑starter with real initiative and incredible interpersonal and influencing skills. Understands relationship‑led sales and knows how to turn conversations into collaborations. Can design and execute marketing strategies that build awareness, trust and convert - not just traffic. Is confident managing systems (CRM, automation tools, analytics) to support growth and efficiency.

What’s on Offer

• 1 day per week onsite in South Yorkshire
• Hybrid working
• Base salary + bonus and comms