Growth-Driven Restaurant Manager - Elevate Guest Experience

The Swan at Walton; England; Remote; GBP 32,000 - 52,000; Full time

Job summary

The Swan at Walton in United Kingdom is seeking a Restaurant Manager to lead a front-of-house team and partner with the General Manager, Head Chef and Bar Manager to deliver warm, consistent service.

You will drive development, monitor guest experience and staff performance, hold regular meetings and 1:1s, and nurture a culture where hospitality and high standards are everyday expectations.

Qualifications

• Experience leading front-of-house teams in a hospitality setting.
• Strong people skills with a focus on guest experience.
• Ability to develop and coach staff to high standards.

Responsibilities

• Grow a highly skilled and motivated front-of-house team.
• Collaborate with the General Manager, Head Chef and Bar Manager to ensure excellent service.
• Drive a culture of learning and development across the team.
• Monitor guest experience, ticket times, food and drink quality, and resolve complaints.

Skills

Leadership

Guest service

People management

Team development

Communication

Job description

The Swan at Walton in United Kingdom is seeking a Restaurant Manager to lead a front-of-house team and partner with the General Manager, Head Chef and Bar Manager to deliver warm, consistent service.

You will drive development, monitor guest experience and staff performance, hold regular meetings and 1:1s, and nurture a culture where hospitality and high standards are everyday expectations.