Growth & Business Operations Lead

JAM IT Consultancy Ltd; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

An innovative shipping software startup in the UK is seeking a talented Growth & Business Operations Lead to drive strategic growth initiatives and implement operational excellence. The ideal candidate thrives in fast-paced environments, showcasing emotional intelligence and an analytical mindset. This role offers the opportunity to work closely with leadership and tackle complex challenges across departments.

Qualifications

• Fast learner who thrives in unfamiliar territory.
• Strong collaborator who builds trust and leads cross-functional work.
• Able to create structure in fast-moving environments.

Responsibilities

• Identify, prioritise, and deliver on high-impact growth initiatives.
• Design and implement scalable systems that support growth.
• Tackle complex challenges across departments.

Skills

Data-Led Execution

Analytical Mindset

Action Orientation

Emotional Intelligence

Versatility

Clarity in Chaos

Job description

Overview

Our client is an innovative, VC-backed startup in the shipping software space, backed by solid funding and an exceptional founding team. With a sharp, experienced group behind the product, they're building something remarkable—and they’re looking for a talented Growth & Business Operations Lead to join them on this journey.

Responsibilities

Your Impact:

• Strategic Growth: Work closely with leadership to identify, prioritise, and deliver on high-impact growth initiatives.
• Operational Excellence: Design and implement scalable systems, processes, and workflows that support growth and efficiency.
• Cross-functional Agility: Tackle complex challenges across departments, from sales and marketing to product and operations.
• Data-Led Execution: Develop dashboards, reports, and performance metrics to support decision-making.
• Special Projects: Own and execute key strategic initiatives alongside the CEO and executive team.

Qualifications

• Versatility: A fast learner who thrives in unfamiliar territory and solves problems from first principles.
• Emotional Intelligence: Strong collaborator who understands people, builds trust, and leads cross-functional work.
• Clarity in Chaos: Comfortable with ambiguity, capable of creating structure and clarity in fast-moving environments.
• Action Orientation: Thoughtful but decisive, able to push projects forward without heavy oversight.
• Analytical Mindset: Excellent critical thinking and the ability to turn data into actionable insights.

Bonus Points

• Experience in a startup or scaling organisation
• Exposure to cybersecurity or technically complex environments
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