Groups & Events Sales Executive

Hyatt Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel in London is seeking a Groups and Events Sales Executive. The role involves managing client relationships, preparing sales materials, and ensuring exceptional service for events. The ideal candidate will have a strong background in hospitality sales and thrive in a dynamic environment. Join us at our renowned hotel and enjoy multiple benefits, including complimentary nights and discounts.

Benefits

12 complimentary nights per year

Discounted hotel stays for family and friends

Free meals on duty

50% discount on food and beverages

Complimentary laundering of work attire

Access to Headspace membership

Continuous learning and development opportunities

Qualifications

• Confidence and personable nature in sales roles.
• Proven ability to manage client relationships.
• Ability to work in a fast-paced environment.

Responsibilities

• Build strong relationships with existing and potential clients.
• Prepare persuasive sales materials tailored to clients.
• Conduct engaging site visits showcasing hotel facilities.
• Provide expert guidance on hotel offerings.
• Serve as primary point of contact for clients and guests.
• Collaborate with internal departments for event execution.
• Identify new business opportunities through networking.
• Maintain accurate client interaction records.
• Support the achievement of revenue targets.

Skills

Hospitality sales experience

Client relationship management

Organisational skills

Detail-oriented

Tools

CRM systems

Job description

About Great Scotland Yard Hotel –The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

What you will do as a Groups and Events Sales Executive

• Cultivate and maintain strong relationships with existing and potential clients, ensuring repeat business and long-term partnerships.
• Prepare detailed and persuasive sales materials including proposals, contracts, and event orders tailored to client needs.
• Conduct engaging site visits, showcasing the hotel’s premium facilities and versatile event spaces.
• Provide expert guidance on the hotel’s offerings, recommending curated food & beverage packages, accommodation options, and bespoke experiences.
• Serve as the primary point of contact for clients and guests, delivering exceptional service and prompt responses to all inquiries.
• Collaborate closely with internal departments (e.g., operations, F&B, reservations) to ensure seamless event execution.
• Proactively identify new business opportunities through networking, market research, and attending industry events.
• Maintain accurate records of client interactions and sales activities using CRM systems.
• Support the achievement of revenue targets and contribute to the hotel’s overall sales strategy.

About you

You’re a confident and personable sales professional with a passion for hospitality and client service. Ideally, you have experience in hotel or luxury event sales, with a proven ability to manage client relationships and deliver tailored solutions. You’re organised, articulate, and thrive in a fast-paced, detail-oriented environment.

Just some of the benefits you will enjoy as a Groups and Events Sales Executive

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Next steps:

Apply today for this Groups and Events Sales Executive role and start your journey with Great Scotland Yard Hotel!