Groups, Conference and Events Sales Executive

Hilton; Cobham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Cobham is seeking a Group, Conference, and Events Executive responsible for maximising revenue opportunities through group reservations and events. The ideal candidate will have strong organizational skills and a commitment to customer service, along with experience in a sales environment. This position offers rewarding benefits including career development and discounted stays. Join a team known for its inclusiveness and positivity.

Benefits

Sales incentives paid quarterly

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday increasing to 33 days

Discounted dental and health cover

Free Parking

Accommodation available with bills included

Qualifications

• Strong organizational skills required to handle various tasks.
• Commitment to high-level customer service and communication.
• Experience in a Sales environment is essential.

Responsibilities

• Maximise revenue through group reservations and events.
• Convert incoming enquiries to sales opportunities.
• Build strong relationships with customers.

Skills

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Excellent grooming standards

Demonstrated previous experience working in a Sales environment

Education

Qualification, degree, or certification in a relevant field

Tools

Knowledge of the hotel property management systems

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS:

• Sales incentives paid quarterly
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Accommodation available with all bills included
• Guest Experience Day as part of your induction
• Modern and inclusive Team Member’s areas

A Group, Conference, and Events Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I bedoing?

As a Group, Conference, and Events Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference, and Events Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, Group, Conference, and Events Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yieldFocus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group,Conference, and Events Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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