Groups and Events Executive

Nobu Hotel Portman Square; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel in London is seeking a Group and Events Executive to manage event planning and client relations. You will be responsible for crafting memorable experiences from initial enquiries to final execution. The ideal candidate has experience in event planning within the luxury hospitality sector, excellent communication skills, and a keen attention to detail. This role offers a creative environment with opportunities for professional growth.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties

Up to 33 holiday days

Discounted wellness treatments

Innovative learning opportunities

Qualifications

• Experience in event planning or sales, ideally in luxury hospitality.
• Strong communication skills and attention to detail.
• Ability to create exceptional guest experiences.

Responsibilities

• Guide clients through event planning processes.
• Convert enquiries into confirmed bookings.
• Plan and organise events from start to finish.
• Negotiate contracts and packages.

Skills

Event planning

Communication

Negotiation

Customer service

Job description

Closing date: 01/12/2025

THE ROLE

Group and Events Executive

Crafting memorable moments through precision, passion and partnership

As a Group and Events Executive at Nobu Hotel London Portman Square, you’ll be the connector between vision and reality — guiding clients through every step of their event journey with warmth, expertise and attention to detail. From initial enquiry to final execution, you’ll help create unforgettable experiences that reflect Nobu’s crafted hospitality and signature style.

• Respond to client and colleague enquiries via phone and email with warmth and professionalism
• Convert enquiries into confirmed bookings through genuine, friendly communication
• Book and coordinate show rounds for prospective clients
• Maintain accurate client records and build strong relationships
• Negotiate contracts and packages to maximise revenue
• Collaborate with the Director of Events and other departments to ensure smooth operations
• Work closely with the Executive Chef and F&B Director to tailor event offerings
• Plan and organise events from start to finish, ensuring every detail is in place
• Create detailed function sheets and BEOs for operational clarity
• Conduct pre and post-event evaluations and report outcomes
• Propose ideas to improve service and event quality
• Understand and promote all F&B and event offerings, upselling where appropriate
• Support and train new team members, fostering a collaborative environment
• Attend team briefings and contribute insights for continuous improvement
• Liaise effectively with all departments to ensure seamless coordination
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro
• Demonstrate a proactive, positive approach to work and guest care
• Suggest improvements to enhance accuracy, efficiency and guest satisfaction

What We’re Looking For

You bring experience in event planning or sales, ideally within a luxury hospitality setting. You’re organised, personable and passionate about creating exceptional guest experiences. With strong communication skills and a flair for detail, you’ll help turn ideas into beautifully executed events that leave a lasting impression.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel-wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.