Group Operations Director

Theo James Recruitment; York and North Yorkshire; On-site; GBP 100,000 - 125,000; Full time

Job summary

A recruitment agency is seeking a Group Operations Director to lead operational processes in York. The ideal candidate will have senior management experience in manufacturing or distribution and a strong focus on process improvement. This role offers a competitive salary and benefits, with opportunities for professional development and making a tangible impact in a values-led organisation.

Benefits

Laptop & mobile phone provided

Healthcare cash plan

Car allowance

Competitive Bonus

Company pension scheme

Flexitime program

1 day WFH per week

Free on-site parking

Qualifications

• Proven experience in senior operations management.
• Strong background in process improvement and data-driven decision-making.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and continuously improve operational processes.
• Oversee supply chain, logistics, warehousing, and distribution.
• Implement systems, metrics, and KPIs to drive performance.

Skills

Senior operations management

Process improvement

Collaborative leadership

Commercial awareness

Excellent communication skills

Job description

Job Title: Group Operations Director

Location: York • Type: Full-time

Benefits Include:

• Laptop & mobile phone provided
• Healthcare cash plan (up to £2,000 per year, including dental & eye care)
• £5,000 car allowance
• Competitive Bonus
• Company pension scheme
• Flexitime program (37.75 hours per week, flexible hours)
• 1 day WFH per week
• Free on-site parking

About the Company

Our client is a long-established, family-run business operating in the electronics and technology sector, known for its commitment to quality, reliability, and customer service. With decades of experience and a strong reputation in both the UK and international markets, the company continues to grow through innovation, sustainable practices, and a focus on people. This is an exciting opportunity to join a values-led, forward-thinking organisation that combines traditional craftsmanship with cutting-edge technology to deliver excellence across its operations.

Key Responsibilities

• Lead and continuously improve operational processes across the Group.
• Oversee supply chain, logistics, warehousing, and distribution to maximise efficiency and cost-effectiveness.
• Collaborate with senior leadership to set and deliver strategic business goals.
• Implement systems, metrics, and KPIs to drive performance, productivity, and customer satisfaction.
• Lead, mentor, and develop teams across logistics, purchasing, quality, HR, and IT.
• Drive operational projects that improve efficiency, reduce waste, and support sustainable growth.
• Ensure compliance with all relevant regulations and company policies.
• Support financial planning, budgeting, and cost control.

About You

We're looking for an experienced and inspirational operations leader who thrives in a fast-paced, people-focused environment. You'll bring a balance of strategic insight and operational know-how, with the ability to get things done while building strong, motivated teams.

• Proven experience in senior operations management (manufacturing or distribution preferred).
• Strong background in process improvement and data-driven decision-making.
• A collaborative leadership style that inspires and empowers.
• Commercial awareness and a continuous improvement mindset.
• Excellent communication and stakeholder management skills.
• The ability to balance strategic planning with hands-on delivery.

What's on Offer

• Competitive salary and benefits package.
• Opportunity to make a tangible impact in a growing, values-led organisation.
• A leadership role with autonomy and real influence.
• Strong focus on professional development and progression.