Group Manager - Ref: SS05026

Wollborg Michelson Personnel Service Inc; Walsall; Hybrid; GBP 73,000 - 80,000; Full time

Job summary

Walsall Council is seeking an experienced Group Manager to lead the Pathway to Independence services. The role focuses on strategic and operational leadership, transforming therapy-led services, and driving improvements in outcomes and governance.

Report to the Head of Service, Adult Social Care, with responsibilities for multi-disciplinary teams, resource planning, and ensuring compliance with statutory duties. Hybrid working is offered with a permanent, full-time contract.

Job description

Grade: G14 Salary: £72,929-£80,464

Location: Walsall Borough, with customer-focused hybrid working

Reports to: Head of Service, Adult Social Care

Contract: Permanent full time

Closing date: 18th October 2026. Interviews w/c 26th October

Lead change. Strengthen independence. Improve lives.

Walsall Council is seeking an experienced and ambitious Group Manager to provide strategic and operational leadership across our Pathway to Independence services.

About The Role

• Provide strategic and operational leadership across the Pathway to Independence portfolio.
• Lead the development and transformation of therapy-led services, ensuring that occupational therapy and social work practice contribute effectively to prevention, enablement and independence.
• Develop a clear service vision and translate it into deliverable improvement plans, performance expectations and measurable outcomes.
• Lead and support Team Managers, creating a positive, accountable and learning-focused culture.
• Strengthen quality assurance, professional practice, governance and performance management.
• Use evidence, data, research and feedback to improve outcomes and redesign services.
• Manage demand, capacity, resources and delegated budgets effectively.
• Ensure services meet statutory requirements and contribute to the Council’s assurance response to the Care Quality Commission.
• Build effective partnerships across health, housing, children’s services, commissioning and other agencies.
• Represent Adult Social Care in corporate, regional and multi-agency forums.
• Deputise for the Head of Service when required.

About You

• A qualified Occupational Therapist registered with the Health and Care Professions Council or a qualified Social Worker registered with Social Work England.
• An experienced senior leader with substantial experience of managing adult social care services.
• Able to demonstrate successful leadership and transformation of a therapy-led service, including service redesign, cultural change and practice improvement.
• Experienced in leading multidisciplinary teams and supporting managers through significant organisational and operational change.
• Committed to strengths-based, person-centred and evidence-informed practice.
• Able to demonstrate a strong understanding of relevant adult social care legislation, statutory responsibilities and regulatory expectations.
• Experienced in quality assurance, performance management and the use of data to identify priorities and drive improvement.
• Able to manage resources and budgets effectively while maintaining service quality and delivering value for money.
• Confident in building partnerships and influencing across complex organisational and professional boundaries.
• Politically aware and able to operate effectively within a local authority environment.
• An inclusive, visible and credible leader who can motivate others, provide constructive challenge and build shared ownership of change.

Why join Walsall Council?

At Walsall Council, people are at the heart of everything we do. We are committed to working collaboratively, embracing change, delivering value for money and creating services that the people of Walsall can be proud of.

This role offers the opportunity to shape a key part of Adult Social Care and lead services that help people build on their strengths, regain skills and live as independently as possible.

Additional information

• Requires an enhanced Disclosure and Barring Service check.
• Is designated as a politically restricted sensitive post.
• Includes membership of the Senior Managers’ out-of-hours rota.
• May require some work outside normal office hours.
• This is a hybrid working role therefore attendance at the office is expected every week.

Contact: Tina James, Head of Service on 01922-652599 or [e-mail]

Job Description

View Job Description and Employee Specification

Important note: When completing your online application form, you must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. You must not add a CV as we do not accept them. Please also ensure that you complete the work history and qualifications sections of your application form. Please see our Information for Applicants leaflet for further information.

Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.

For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.