Group Lead Product Manager

The-Very-Group; Liverpool; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Flexible, hybrid working model

Inclusive culture and environment

£10,000 flexible benefits allowance

30 days holiday + bank holidays

LinkedIn learning access

Bonus potential (performance and buis.

Up to 25% discount on Very.co.uk

Matched pension up to 6%

Job summary

The Very Group is seeking a Group Lead Product Manager to define the future of onboarding, checkout and My Account across our app and website. You will own the vision, strategy and outcomes, guiding Product Leaders and cross-functional teams to deliver clearer, more valuable customer journeys.

This senior role focuses on customer outcomes, conversion and revenue, with influence over investment and portfolio direction across departments.

Qualifications

• Extensive product leadership in a large ecommerce or digital business.
• Experience leading and developing Product Owners.
• Strong track record defining product strategy and delivering measurable outcomes.
• Deep knowledge of digital customer journeys, conversion and ecommerce performance.
• Experience using experimentation, optimisation, analytics to guide investment decisions.
• Understanding of how AI can improve ecommerce, customer experience or product development.
• Ability to influence senior stakeholders and align multiple teams.

Responsibilities

• Set the vision, strategy and measurable outcomes for onboarding, checkout and My Account.
• Lead, coach and develop Product Leaders.
• Turn customer research, behavioural insight and commercial data into clear product priorities.
• Build experimentation, optimisation and learning into how teams make decisions.
• Explore practical uses of AI to reduce customer effort and improve digital experiences.
• Bring Product, Technology, UX, Analytics, Commercial and Trading teams around shared outcomes.
• Build investment cases and present the portfolio in senior leadership discussions.

Skills

Product leadership

People leadership

Strategic thinking

Stakeholder influence

Job description

About us

We’re the team behind digital retailer Very.

Our purpose, helping families get more out of life, powers everything we do.

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.

If you love making a difference, you’ll love making it sparkle for millions of Very customers.

About the role

The moments when a customer joins Very, completes a purchase or manages their account have a huge influence on their overall experience with us.

We’re looking for a Group Lead Product Manager to define the future of these journeys across our app and website. You’ll own the vision and strategy for onboarding, checkout and My Account, helping us make every interaction clearer, easier and more valuable for our customers.

This is a senior product leadership opportunity with the scope to influence customer outcomes, conversion and revenue. You’ll bring several teams together behind a shared direction and ensure investment is focused on the most valuable problems to solve.

What you'll be doing:

You’ll create a connected product strategy that balances customer needs, commercial priorities and our longer-term goals.

You will:

• Set the vision, strategy and measurable outcomes for onboarding, checkout and My Account.

• Lead, coach and develop Product Leaders

• Turn customer research, behavioural insight and commercial data into clear product priorities.

• Build experimentation, optimisation and learning into how teams make decisions.

• Explore practical uses of AI that reduce customer effort and improve digital experiences.

• Bring Product, Technology, UX, Analytics, Commercial and Trading teams together around shared outcomes.

• Build compelling investment cases and represent the portfolio in senior leadership discussions.

About you

We’re looking for someone who can combine strategic product thinking with strong people leadership and commercial judgement.

You’ll ideally bring:

• Significant product leadership experience gained in a large ecommerce or digital business.

• Experience leading and developing Product owners

• A strong record of defining product strategy and delivering measurable customer and commercial outcomes.

• Deep knowledge of digital customer journeys, conversion and ecommerce performance.

• Experience using experimentation, optimisation, personalisation and analytics to guide investment decisions.

• An informed, practical understanding of how AI can improve ecommerce, customer experience or product development.

• The ability to influence senior stakeholders and create alignment across multiple teams.

Some of our benefits

• Flexible, hybrid working model
• Inclusive culture and environment, check out our Glassdoor reviews
• £10,000 flexible benefits allowance to suit your needs
• 30 days holiday + bank holidays
• LinkedIn learning access
• Bonus potential (performance and business-related)
• Up to 25% discount on Very.co.uk

• Matched pension up to 6%
• More benefits can be found on our career site

Diversity, inclusion and equal opportunities

We’rebuilding a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via [e-mail]. We’ll be happy to support you.

We’re proud to be aDisability Confident Committed Employerand have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.