Group Credit Manager - Good With Numbers & Great With People

Lucion Services; Runcorn; On-site; GBP 45,000 - 60,000; Full time

Job summary

A growing services company in the UK is seeking an experienced Group Credit Control Manager to oversee their credit control function. In this role, you'll lead a team, manage day-to-day credit control activities, and work closely with Sales, Finance, and Operations for effective resolutions. Ideal candidates will have solid credit control experience, excellent communication skills, and the ability to improve processes in a collaborative environment. This is an opportunity to make a real impact within a friendly team.

Qualifications

• Experience in a group or multi-entity credit control environment.
• Ability to improve processes and work collaboratively.
• Capacity to handle escalations and manage accounts effectively.

Responsibilities

• Lead and support the credit control team.
• Manage daily credit control activities.
• Collaborate with Sales, Finance, and Operations.

Skills

Solid experience in credit control

Common sense and fairness

Confident communication

Organised and calm under pressure

Job description

We're on the lookout for an experienced Group Credit Control Manager to keep our credit control function running smoothly, sensibly and (dare we say) enjoyably. We're a business of around 500 people - big enough to do interesting things and make a real impact, but small enough that you'll actually know the names of the people you work with (and they'll know yours).

• Leading and supporting our credit control team - setting the tone, removing blockers and keeping things moving
• Managing day‑to‑day credit control activity across the group
• Working closely with Sales, Finance and Operations to get things resolved quickly and professionally
• Keeping a sensible handle on credit limits, risk and overdue balances
• Dealing with escalations and tricky accounts when they pop up
• Improving processes where they need it (we're open to better ways of doing things)
• Solid experience in credit control, ideally in a group or multi-entity environment
• Someone who leads with common sense, fairness and clarity
• Confident communicator who can hold their own without being heavy-handed
• Organised, practical and calm under pressure
• Comfortable rolling up your sleeves when needed
• You'll have room to build strong working relationships across the business
• Your input will matter - this isn't a role that gets lost in the background
• A friendly, collaborative environment where people help each other out
• A business that's large enough to be interesting, but not so big you disappear into it
• If you enjoy credit control, like working with people, and want a role where you can make things better without endless red tape - we'd love to hear from you