Group, Conference & Events Sales Executive

Hilton Worldwide, Inc.; Silverstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality provider located in Silverstone is seeking an enthusiastic team member to manage event schedules and build strong customer relationships. The ideal candidate will possess excellent organizational skills and a positive attitude towards customer service. This role involves direct interaction with clients and ensuring successful event delivery in a dynamic environment.

Benefits

Hourly rate between £12.21 and £12.80

Uniform provided

Free meals when on duty

Career development programs

Corporate Responsibility programs

Discounted hotel stays and dining

High street discounts

Holiday entitlement of 28 days, increasing yearly

Free Gym membership

Qualifications

• Demonstrated previous experience working in the Sales environment.
• Commitment to delivering a high level of customer service.
• Positive attitude and strong communication skills.

Responsibilities

• Receive and convert incoming inquiries to achieve targets.
• Manage an events schedule to maximize yield.
• Build strong relationships with customers.

Skills

Good organisational and administration skills

Positive attitude

Good communication skills

Confident telephone manner

High level of IT skills

Excellent grooming standards

Experience in a Sales environment

Education

Qualification, degree, or certification in a relevant field

Tools

Hotel property management systems

Job description

Hilton Garden Inn has taken pole position at Silverstone the home of the British Grand Prix following the successful opening of the new Hilton Garden Inn, we are excited to announce that we are growing our high performing team.

Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with 197 bedrooms & suites offering views of the famous asphalt that can convert into hospitality boxes during the major events at the circuit. With all the right mechanics for our guests including a fitness suite, coffee shop, trackside restaurant with terrace the hotel is completed with a showpiece Rooftop bar.

“LIGHTS OUT AND AWAY WE GO!”

If you are a winner in your current role and want to turbocharge your career then we want to hear from you.

Please note the hotel location is NN12 8TL

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Hourly rate ranging from £12.21 up to £12.80
• Uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Free Parking
• Discounted attractions at Silverstone
• Free Gym membership
• Modern and inclusive Team Member’s areas

What will I be doing?

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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