Group Chief Reputation & Engagement Officer

Lincolnshire Community and Hospitals NHS Group; Lincoln; On-site; GBP 90,000 - 120,000; Full time

Job summary

Lincolnshire Community and Hospitals NHS Group seeks a Group Chief Communications & Engagement Officer to advise the CEO on reputational risk, governance, and timely messaging across routine and high‑pressure situations.

You will provide expert strategic communications guidance to the CEO, Board, and senior leadership on communications, reputation and public affairs, strengthening relationships with staff, patients, MPs and regulators across the county.

Responsibilities

• Lead the development and oversight of a comprehensive Group communications and engagement strategy aligned to organisational objectives and values.
• Act as Gold (Strategic) lead for crisis and serious incident communications, advising CEO/ELT on strategy, messaging, escalation and stakeholder handling.
• Lead the development and implementation of an external communications strategic delivery plan to manage the Trust reputation and support the delivery of the Group Strategy.
• Set the approach for two‑way staff communications that strengthens engagement, clarity and trust, working closely with People/OD and clinical leadership.
• Own the strategy and governance for public engagement and formal consultation activity on service change, ensuring activity is inclusive, evidence‑based and defensible and within legal framework.
• Lead the development and sustain positive relationships with the national and local media, maximise positive coverage and ensure balance in all media coverage, in order to improve public perceptions of, and promote public confidence
• Provide visible, values‑based leadership to the communications and engagement function.

Job description

Lincolnshire Community and Hospitals NHS Group seeks a Group Chief Communications & Engagement Officer to advise the CEO on reputational risk, governance, and timely messaging across routine and high‑pressure situations.

You will provide expert strategic communications guidance to the CEO, Board, and senior leadership on communications, reputation and public affairs, strengthening relationships with staff, patients, MPs and regulators across the county.