Group Aftersales Manager

C&B Recruitment; Dudley Hill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive dealership in Bradford is looking for a Vehicle Aftersales Manager to oversee their aftersales department across multiple brands. You will lead a team, maximize profitability, and ensure exceptional customer service. The ideal candidate has a strong background in aftersales management and a passion for the automotive industry. Attractive salary, bonus, and benefits offered.

Benefits

Competitive salary

Generous bonus structure

Company car and fuel allowance

25 days holiday + bank holidays

Employee discounts

Ongoing training and development

Qualifications

• Proven experience in an aftersales management role.
• Strong understanding of automotive aftersales operations.
• Ability to thrive in a fast-paced environment.
• Full UK driving licence is essential.

Responsibilities

• Lead and manage the entire aftersales department.
• Maximise departmental profitability and achieve KPI targets.
• Ensure exceptional customer service.
• Develop strategies to enhance retention and service plans.
• Motivate and coach a high-performing team.

Skills

Leadership

Customer service

Commercial acumen

Team motivation

Job description

Vehicle Aftersales Manager - Bradford (Main Dealer, 4 Brands)

Full-Time | Competitive Salary + Bonus | Excellent Benefits

We are seeking a Vehicle Aftersales Manager to join our successful, multi-brand Main Dealer in Bradford. With four leading automotive brands under one roof, this is an exciting opportunity for a driven professional to oversee and elevate our aftersales department.

What You'll Do

• Lead and manage the entire aftersales department, including service, parts, and warranty operations.
• Maximise departmental profitability and achieve KPI targets.
• Ensure exceptional customer service and satisfaction at all times.
• Develop and implement strategies to enhance retention, upsell, and service plans.
• Motivate and coach a high-performing team across four brands.
• Ensure all warranty and manufacturer standards are met.
• Monitor and improve operational efficiency across the department.

What We're Looking For

• Proven experience in an aftersales management role (main dealer experience preferred).
• Strong understanding of automotive aftersales operations, including service and parts.
• Excellent leadership and people management skills.
• Highly customer-focused with a passion for delivering outstanding service.
• Strong commercial and financial acumen.
• Ability to thrive in a multi-brand, fast-paced environment.
• Full UK driving licence is essential.

What We Offer

• Highly competitive salary with a generous bonus structure.
• Company car and fuel allowance.
• Ongoing training and development opportunities.
• 25 days holiday + bank holidays.
• Employee discounts across all brands.
• A supportive and forward-thinking team culture.

Join a thriving dealership with a reputation for excellence across four brands. Your leadership could make a lasting impact on our aftersales success.

To apply, simply click apply now