Group Administrator

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Sheffield is seeking a Group Administrator to provide comprehensive administrative support to the Operations Director and senior management. The ideal candidate will demonstrate strong communication and organisational skills, and have experience working in a high-pressure environment. This role offers opportunities for learning and development within a supportive team. The position also requires familiarity with NHS structures and the ability to handle confidential information responsibly.

Benefits

Professional development opportunities

Supportive team environment

Qualifications

• Proven relevant experience as a PA at a high level in a business or hospital environment.
• Knowledge of NHS Trust organisational structure.
• Experience of audio typing and real-time minute taking.

Responsibilities

• Manage and prioritise the Operations Director’s workload effectively.
• Act as a key liaison with Clinical and Executive management teams.
• Provide high-level PA support and administrative assistance.

Skills

Excellent communication skills

Excellent organisational skills

IT literacy

Ability to work independently

Proactive approach to tasks

Education

GCSE Grade C or above in English (or equivalent)

Tools

Microsoft Office Packages

Connect EPR

Job description

Group Administrator

The closing date is 11 November 2025.

This is an exciting opportunity to join the Head & Neck Group Team providing professional, comprehensive, and efficient secretarial and administrative support to the Operations Director and Care Group senior management team. You will be joining a supportive and well‑established team, with opportunities for learning and development within the role.

You must have excellent secretarial, organisational and communication skills with evidence of IT literacy and enjoy working within a team. It is essential that you are highly motivated and adaptable, with the ability to work under your own initiative and with minimal supervision. The role helps connect the clinical and administrative teams together, so a positive outlook and the ability to develop a good relationship with a variety of people is crucial.

Main duties of the job

As the Personal Assistant, you will require excellent communication and organisational skills to manage and prioritise the Operations Director’s workload effectively, ensuring their time is optimally utilised in alignment with the Trust’s priorities. You will build a close working relationship with the Operations Director and act as a key liaison with Clinical and Executive management teams across the organisation.

In addition to providing high‑level PA support, the role offers involvement in a wide range of administrative tasks and projects. This variety is designed to provide you with a dynamic work experience and opportunities for personal and professional development.

This is a high‑profile and pivotal role within the service, and we invite applications from confident, organised individuals with previous PA experience, ideally in a healthcare sector. The ideal candidate will be self‑motivated, determined, and committed to public service and enhancing patient experience.

About us

You will be working for an organisation that values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff, including commitments to professional development and many policies to support employees in balancing their personal and professional lives.

The Head & Neck Care Group brings together the Directorates of Neurosciences, Ear, Nose & Throat (ENT), Ophthalmology and Charles Clifford Dental Services. Head & Neck Services has a combined workforce of more than 1,155 WTE staff providing a wide range of outpatient, inpatient, day case, ward, and critical care services with a budget of over £58m.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• Educated to GCSE Grade C or above in English (or equivalent)

Further Training

• Microsoft Office Packages training or demonstrable experience including PowerPoint and Excel
• EDCL qualification or demonstrable excellent PC literacy
• Note taking / transcribing minutes of meetings
• Knowledge of Connect EPR

Experience

• Proven relevant experience of working as a PA at a high level in a business/hospital environment
• Familiar with the demands of highly confidential work at a senior level in an organisation
• Experience of audio typing and real time minute taking
• Knowledge and understanding of clerical procedures within a large organisation
• Experience of Microsoft Office packages: Word, Excel including Pivot tables and PowerPoint
• Knowledge of NHS Trust organisational structure
• Knowledge and understanding of the complex and highly sensitive directorates issues within the Head & Neck Care Group
• Excellent communication skills with the ability to relate to a diverse group of professional staff and managers, communicate both in writing and orally and convey complex and sensitive information
• Proactive approach to tasks with ability to work unsupervised and demonstrating ability to make decisions on urgency, complexity and sensitivity of issues
• Ability to work as part of a team
• Ability to provide guidance and support
• Excellent organisational skills
• Ability to prioritise effectively, including when working to challenging deadlines
• Ability to deal effectively with conflict and to minimise its escalation
• Ability to solve problems
• Competent to interpret numerical information
• Ability to keep accurate and appropriate staff records
• Absolute compliance with confidentiality
• Flexible approach to working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust