Ground Operations Assurance Lead

easyJet; Luton; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A major low-cost airline in the UK is seeking an Assurance Manager to lead the quality assurance programme for ground operations. The ideal candidate will have 3-5 years of relevant experience, with a strong understanding of regulatory frameworks in aviation. This full-time role requires compliance oversight, leading audits, and enhancing service delivery through strategic quality initiatives. Located in Luton, this position supports a hybrid work environment with flexible benefits.

Benefits

Up to 20% bonus

PMI

7% pension contributions

Excellent staff travel benefits

25 days of annual leave + bank holidays

Annual holiday credit

Qualifications

• 3-5 years’ experience in aviation ground operations quality, audit, or compliance roles.
• Strong knowledge of aviation regulatory frameworks and quality standards.
• Excellent analytical skills with proficiency in data tools.

Responsibilities

• Lead quality assurance programme for ground operations.
• Ensure compliance with regulatory requirements.
• Collaborate on quality improvement initiatives.

Skills

Aviation ground operations knowledge

Audit and compliance experience

Data interpretation skills

Stakeholder engagement

Education

Relevant quality or audit qualifications (e.g. ISO 9001, IATF, Six Sigma)

Tools

Excel

Power BI

Job description

A major low-cost airline in the UK is seeking an Assurance Manager to lead the quality assurance programme for ground operations. The ideal candidate will have 3-5 years of relevant experience, with a strong understanding of regulatory frameworks in aviation. This full-time role requires compliance oversight, leading audits, and enhancing service delivery through strategic quality initiatives. Located in Luton, this position supports a hybrid work environment with flexible benefits.