Ground Floor Team Member

www.whitbreadcareers.com - jobboard; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain is seeking a Front of House Team Member at their Farringdon Hub. You will use your customer service skills to welcome guests, prepare food and drinks, and assist with guest requests. This role offers competitive hourly pay, training opportunities, and various employee benefits including discount schemes. The ideal candidate should have a friendly personality and enjoy working in a team environment.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Complimentary breakfast for 2

Qualifications

• Friendly personality and passion for customer service.
• Ability to prepare and serve food and drinks.
• Capability to assist guest requests and coordination with housekeeping.

Responsibilities

• Welcome guests and ensure a pleasant experience.
• Prepare and serve food and drinks.
• Assist with guest requests and coordinate room readiness.

Skills

Customer service skills

Communication skills

Job description

We're currently recruiting in our Farringdon Hub by Premier Inn. Working 37 hours per week, paying up to £14.06 per hour.

Front of House – Farringdon Hub by Premier Inn - New Site opening in January 2026

Come and be a Front of House Team Member at Hub by Premier Inn in Farringdon. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.

Pay Rate

Up to £14.06 per hour

Contract Type

Hours: 37 hours per week

Location

Farringdon Hub by Premier Inn

Why you’ll love it here:

Training and support: We’ve got a warm welcome and a simple administration system to use that will make your job easier from the start, plus the opportunities to give you a clear career path within our business.

Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

Pension and saving schemes: Company pension and save as you earn scheme.

Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.

Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do:

Join our team at Hub by Premier Inn Farringdon as a Front of House Team Member and use your passion for customer service to its full potential. Welcome guests, prepare and serve food and drinks, assist with guest requests, and coordinate with housekeeping to ensure rooms are ready.

Our Commitment to Diversity and Inclusion

We believe that everyone is unique and that there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 124393-4492
Advertised: 25 Nov 2025