Ground Floor Team Member

Premier Inn; Rickmansworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain in Rickmansworth is seeking a Front of House team member to provide excellent customer service to guests, assist with food and drink, and ensure a welcoming atmosphere. The role offers 24 hours of work per week at a pay rate of up to £12.56 per hour, alongside training and several employee benefits including discounts and a pension scheme.

Benefits

Training and support

Whitbread Benefits card

Pension and savings scheme

Discounts on various services

Complimentary breakfast for new joiners

Qualifications

• Strong customer-service skills and a friendly personality are essential.
• Ability to work in a team and coordinate with different departments.

Responsibilities

• Welcome guests and provide excellent customer service.
• Assist with drink and food service and coordinate room readiness.

Skills

Customer-service skills

Friendly personality

Job description

Front of House – Rickmansworth Premier Inn

We're currently recruiting in our Rickmansworth Premier Inn. Working 24 hours per week, paying up to £12.56 per hour.

Pay Rate

Up to £12.56 per hour

Hours

24 hours per week

Location

Rickmansworth Premier Inn

Benefits

• Training and support – a warm welcome and a simple administration system to make your job easier from the start, plus opportunities for a clear career path within our business.
• Whitbread Benefits card – enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings scheme – a company pension and save‑as‑you‑earn scheme.
• Discounts – money off shops, utility bills, travel, cinema trips, supermarkets and more.
• Have breakfast on us – a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do

• Be the friendly face of the hotel, using your fun personality and customer‑service skills to welcome guests.
• Help guests feel at ease from the moment they check in – making a cocktail, serving a meal, or coordinating with the housekeeping team to get rooms perfect.

Our Commitment

We believe that everyone is unique and there should be no barriers to entry or limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.

Under‑represented groups such as women, ethnic minorities, people with disabilities and members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job Reference

Job ref: 122131-4492
Advertised: 17 Nov 2025